{"id":234,"date":"2026-02-20T08:11:20","date_gmt":"2026-02-20T08:11:20","guid":{"rendered":"https:\/\/www.italoeanna.com\/?page_id=234"},"modified":"2026-09-03T23:26:58","modified_gmt":"2026-09-03T23:26:58","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.italoeanna.com\/en\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"
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Frequently Asked Questions<\/h2>\n\n\n\n

This section provides answers to frequently asked questions, helping users to find the information they need quickly and easily.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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If you're coming by car<\/h3>\n\n\n\n

Here is the link<\/a> to find us.<\/p>\n\n\n\n

A23 Palmanova\u2013Tarvisio motorway: take the Udine Nord or Udine Sud exit, then head towards Pasian di Prato. Website: http:\/\/www.autostrade.it<\/a><\/p>\n<\/div>\n\n\n\n

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If you're coming by train<\/h3>\n\n\n\n

Get off at the bus stop opposite Udine railway station, take bus no. 4 to Pasian di Prato, and you\u2019ll be there in about 15 minutes. Websites: http:\/\/www.trenitalia.com<\/a> ; https:\/\/tplfvg.it\/it\/servizi\/urbani\/urbano-udine\/<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

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If you're flying<\/h3>\n\n\n\n

Trieste Airport, 42 km away \u2013 https:\/\/triesteairport.it\/it\/<\/a><\/p>\n\n\n\n

Treviso Antonio Canova Airport, 116 km away \u2013 https:\/\/www.trevisoairport.it\/it_it\/<\/a><\/p>\n\n\n\n

Venice Marco Polo Airport, 120 km away \u2013 https:\/\/www.veneziaairport.it\/it_it\/<\/a><\/p>\n\n\n\n

Friuli Flying Club, 3.4 km away \u2013 https:\/\/www.aeroclubfriulano.com\/<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

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If you're coming by bike<\/h3>\n\n\n\n

At the end of the road, you\u2019ll find the FVG4, one of the beautiful cycling routes through the Eastern Alps.<\/p>\n\n\n\n

For information and assistance: https:\/\/www.alpe-adria-radweg.com\/<\/a><\/p>\n\n\n\n

or visit: https:\/\/www.turismofvg.it\/it\/bike<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

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Pets<\/h3>\n\n\n\n

For organisational reasons, pets are not currently permitted. We reserve the right to resume this service as soon as possible.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Shuttle service<\/h3>\n\n\n\n

The shuttle service must be arranged at the time of booking.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Urban public transport<\/h3>\n\n\n\n

The bus stops are located opposite the town hall and in the square in Pasian di Prato, just a 5-minute walk from the guest house; tickets can be purchased at the newsagent\u2019s next to the stop. The terminus is a short distance from the square, near the town hall. In just 15 minutes you\u2019ll be in the historic centre of Udine. https:\/\/tplfvg.it\/it\/servizi\/urbani\/urbano-udine\/<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Car park<\/h2>\n\n\n\n

It is free of charge and is situated within our fenced-off premises, which are monitored by CCTV. No booking is required, and you can leave your car there safely for the entire duration of your stay.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Surroundings<\/h3>\n\n\n\n

Guest House Italo & Anna is located just a few minutes\u2019 drive from the historic centre of Udine and is also ideally situated for quick access to: the Citt\u00e0 Fiera shopping centre, Udine Esposizioni, Bluenergy Stadium, Pala Carnera, Santa Maria della Misericordia Hospital, Policlinico Citt\u00e0 di Udine, Swim swimming pool, ENAIP FVG (within walking distance), ISIS Bonaldo Stringher, I.T. Gian Giacomo Marinoni, ITIS Academy, Palapattinaggio, Palamostre, Aeroclub Friulano where, at weekends, you can go tandem skydiving (free shuttle service), Circolo Ippico Friulano, and Pasian di Prato Rugby Club (750 metres away).<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Why stay with us?<\/h2>\n\n\n\n

Guest House Italo & Anna is synonymous with peace and tranquillity, despite being just a few minutes\u2019 walk from the centre of Udine.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Check-in, check-out<\/h3>\n\n\n\n

Check-in at the property is from 3.00 pm, with the option of self-check-in (instructions will be sent via WhatsApp or email), whilst check-out must be by 10.00 am.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Self check-in<\/h2>\n\n\n\n

You may enter independently, but for organisational reasons, please request this as soon as possible.<\/p>\n\n\n\n

Additional charges per person may apply and vary depending on the property\u2019s policy.<\/p>\n\n\n\n

Government-issued photo ID and a credit card, debit card or cash deposit may be required at check-in to cover incidental charges.<\/p>\n\n\n\n

Special requests are subject to availability at the time of check-in and may incur additional charges; we cannot guarantee that all special requests will be met.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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How is the room laid out?<\/h3>\n\n\n\n

All rooms have an en-suite bathroom, as well as amenities such as air conditioning and heating, a TV, super-fast Wi-Fi and toiletries. Each room has been designed to cater for the different needs of our guests.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Smokers<\/h2>\n\n\n\n

Smoking is not permitted indoors. However, smoking is permitted in outdoor areas and on the terraces.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Architectural barriers<\/h3>\n\n\n\n

There are no architectural barriers.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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The cost of one night\u2019s stay<\/h2>\n\n\n\n

Room rates vary depending on the season and the type of room. We recommend visiting the booking page on our website to find the best price.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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How to book<\/h3>\n\n\n\n

Directly via our website, by emailing info@italoeanna.com, or via WhatsApp on +39 339 178 2515<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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How to pay<\/h2>\n\n\n\n

Payment can be made in cash, by card or debit card, or by bank transfer. All the relevant details will be provided to you by email or online at the time of payment. We can issue an invoice on request.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Cancel a booking<\/h3>\n\n\n\n

You can cancel a booking in accordance with our cancellation policy.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Confirmation of booking<\/h2>\n\n\n\n

Once your booking has been made, a confirmation email containing the payment details will be sent to the email address you provided. Should you encounter any problems or difficulties when entering your details, we will be happy to provide assistance. <\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Change a booking<\/h3>\n\n\n\n

Should you need to change a booking, please contact us by email.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Services<\/h2>\n\n\n\n

Super-fast Wi-Fi, bathroom amenities, bed linen and duvets, air conditioning and heating via a heat pump, outdoor area with CCTV.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Gift card<\/h3>\n\n\n\n

Coming soon!<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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.<\/h2>\n\n\n\n

.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

Domande frequenti Questa sezione fornisce risposte alle domande frequenti, aiutando gli utenti a trovare rapidamente e facilmente le informazioni di cui hanno bisogno. Se vieni in macchina Qui il link per raggiungerci. Autostrada A23 Palmanova – Tarvisio: uscite autostradali Udine nord oppure Udine sud e successivamente procedere in direzione Pasian di Prato. Sito Web: http:\/\/www.autostrade.it […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-with-title","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-234","page","type-page","status-publish","hentry"],"yoast_head":"\nFaq - Guest House Italo & Anna<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.italoeanna.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Faq - Guest House Italo & Anna\" \/>\n<meta property=\"og:description\" content=\"Domande frequenti Questa sezione fornisce risposte alle domande frequenti, aiutando gli utenti a trovare rapidamente e facilmente le informazioni di cui hanno bisogno. 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